Returns & Exchanges
We offer a 14-day return policy for all full-priced items. Items must be unworn, unwashed, and with all original Casablanca Paris tags attached.
1
Request Return
Visit our Returns Portal and enter your order number and email address to initiate the process.
2
Pack Items
Securely place the items in the original packaging to ensure they are protected during transit.
3
Attach Label
Affix the pre-paid shipping label provided via email to the outside of your package.
4
Drop Off
Hand your package to the designated courier or drop it off at an authorized shipping location.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing